{"product_id":"9780553371314","title":"Getting Past No","description":"\u003cdiv\u003e\n\u003cp\u003eNon-fiction guide to negotiation designed for professionals and anyone facing tough conversations. Its central aim is to turn a resounding no into a constructive path forward by staying in control, defusing anger, and uncovering what the other side truly wants. It’s ideal for managers, sales teams, customer-service professionals, HR staff, and individuals who negotiate under pressure. The tone is practical, empowering, and calm, offering clear steps you can apply right away.\u003c\/p\u003e \u003cp\u003eThe content is presented as a structured framework with real-world scenarios, concise techniques, and guidance you can apply before, during, and after talks. It emphasizes a shift from adversarial standoffs to collaborative problem solving, illustrated with concrete, workplace-relevant examples that make complex ideas easy to implement.\u003c\/p\u003e \u003cp\u003eWhat makes this approach distinctive is its focus on listening for underlying interests, countering manipulative tactics, and using ethical power to bring the other side back to the table. Readers learn to reframe conversations around shared needs and to craft options that satisfy both sides, turning challenging negotiations into opportunities for agreement. The material invites active engagement through practical prompts, quick checklists, and bite-sized steps that fit into busy schedules.\u003c\/p\u003e \u003cul\u003e \u003cli\u003ePractical, field-tested strategies to shift from rejection to agreement\u003c\/li\u003e \u003cli\u003eTechniques to stay calm under pressure and manage anger\u003c\/li\u003e \u003cli\u003eMethods to uncover the other side’s real needs and interests\u003c\/li\u003e \u003cli\u003eTactics to recognize and counter manipulative tricks\u003c\/li\u003e \u003cli\u003eEthical use of power to re-engage conversations\u003c\/li\u003e \u003cli\u003eRoadmaps for creating win-win agreements that satisfy both sides\u003c\/li\u003e \u003cli\u003eClear, concise writing with real-world examples\u003c\/li\u003e \u003cli\u003eChecklists and quick-start steps for immediate application\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eAfter finishing, readers gain practical negotiation skills that boost confidence in both professional and personal discussions. The book fosters a collaborative mindset, improves listening and problem-solving abilities, and equips you to approach conflicts with curiosity rather than reaction, leaving a lasting impression of competence and calm under pressure.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Crossword.in","offers":[{"title":"Default Title","offer_id":48540568518873,"sku":"9780553371314","price":1473.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0648\/3066\/9017\/files\/71MXO3JrNEL._SL1500.jpg?v=1779264541","url":"https:\/\/www.crossword.in\/products\/9780553371314","provider":"Crossword.in ","version":"1.0","type":"link"}