"Fisher and two colleagues associated with the Harvard Negotiation Project, Harvard Law School, spell out conflict resolution techniques useful at the international level, and also in other contexts."Book News, Inc.Introduction: Why This Book?
1. Look Forward with a Purpose 2. Step into Their Shoes 3. Focus on Their Choice 4. Generate Fresh Ideas 5. Formulate Good Advice 6. Help Change the Game Conclusion: Ask a Different Question
Acknowledgments List of Charts
Roger Fisher is the Samuel Williston Professor of Law Emeritus, Director of the Harvard Negotiation Project, and the founder of two consulting organizations devoted to strategic advice and negotiation training.
Roger FisherElizabeth KopelmanAndrea Kupfer Schneider