About Author
Tom Davenport is the President's Distinguished Professor of Information Technology and Management at Babson College. He is also a Visiting Professor at the UVA Darden School of Business, a Fellow of the MIT Initiative on the Digital Economy, and a Senior Advisor to Deloitte's Chief Data and Analytics Officer program. He is a widely published author and speaker on the topics of AI, analytics, information and knowledge management, reengineering, enterprise systems, and electronic business. Tom has written, co-authored, or edited 23 books, including the first books on business analytics, enterprise AI, business process reengineering, knowledge management, attention management, and enterprise systems. He has written over 300 articles for such publications as Harvard Business Review, Sloan Management Review, California Management Review, the Financial Times, and many other publications, and has been a columnist for the Wall Street Journal, Forbes, Information Week, and CIO. He has been named one of the world's top 25 consultants by Consulting magazine, one of the 100 most influential people in the IT industry by Ziff-Davis magazines, and one of the top 50 business school professors by Fortune magazine. Jeanne G. Harris teaches Leading Business Analytics at Columbia University of New York. Jeanne is also executive research fellow emerita and the former Global Managing Director of Information Technology Research at the Accenture Institute for High Performance in Chicago. At Accenture, she led the Institute's global research agenda in the areas of information, technology, and analytics. In 2009, Jeanne received Consulting Magazine's Women Leaders in Consulting award for Lifetime Achievement. She is the co-author with Tom Davenport of the extensively updated 2017 edition of "Competing on Analytics: The New Science of Winning" published by Harvard Business Review Press. "Competing on Analytics" demonstrates how high performance businesses are successfully leveraging big data, machine learning, AI, optimization and other analytical techniques;thereby building competitive strategies around data-driven insights that are generating outstanding business performance. Harvard Business Review editors named the bestselling first edition of Competing on Analytics (translated into 13 languages) one of the top breakthrough ideas of the 21st Century. CIO Insight magazine included the book on their list of "the most provocative, engaging business books of all-time." "Analytics at Work: Smarter Decisions, Better Results" (Harvard Business Review Press, 2010) (with co-authors Tom Davenport and Bob Morison) is an indispensable guide for managers seeking to help their organizations create and sustain an analytical capability that enables them to routinely make better decisions in every aspect of their business. During more than thirty years at Accenture, Jeanne consulted to a wide variety of organizations in many different industries worldwide. She led Accenture's business intelligence, analytics, performance management, knowledge management, and data warehousing consulting practices. Jeanne has worked extensively with clients seeking to improve their managerial information, decision-making, analytical and knowledge management capabilities. Jeanne's work has been published in numerous business and academic publications, including Harvard Business Review and Sloan Management Review. Her research has been quoted extensively by the international business press, including the Wall Street Journal, the Financial Times, Forbes Magazine, CFO Magazine, CIO Magazine, Directors and Boards,Computerworld and Nihon Keizai Shimbun. Jeanne has been a keynote speaker at dozens of corporate events for executive audiences, including those sponsored by the Harvard Business Review, Computerworld, Strata, Gartner, and major software vendors.