The pandemic disrupted everything — and there’s no going back to “normal.” How do leaders navigate the future of work, business and employee wellbeing — while retaining their best customers? Culture Shock presents Gallup’s solution to the biggest leadership issue of our time.
The new global workplace
Who knew that the whole world would change overnight? The pandemic transformed the very structure of how people all around the world work and live. Now, Gallup’s latest book offers deep analysis into the factors created by this culture shock, and its implications for managers, employees, customers and organizations everywhere.
According to Gallup:
Many full-time workers said they don’t have to be in the workplace anymore because they discovered they can do their job from home.
Employees now want their work and life blended.
Few employees anywhere feel strongly that their organization cares about their wellbeing.
Managers report higher stress and burnout than those they manage.
When it comes to overall wellbeing, the quality of the work experience has 2.5x to 3x the impact of the number of days or hours worked.
The future is here now. Remote and hybrid work are here to stay. Culture Shock gives leaders Gallup’s latest insights into how to adapt to the new workplace.
Insights for leaders
With compelling data and research-backed recommendations, Culture Shock is a must-read for every executive and leader who wants to win in the new world of work.
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|30 May 2023
Jim Clifton is chairman and CEO of Gallup and bestselling author of Born to Build, The Coming Jobs War, and the #1 Wall Street Journal bestseller It’s the Manager. His most recent innovation, the Gallup World Poll, is designed to give the world’s 7 billion citizens a voice in virtually all key global issues. Under Clifton’s leadership, Gallup has expanded from a predominantly US-based company to a worldwide organization with forty offices in thirty countries and regions. Clifton is currently a Distinguished Visiting Professor and Senior Fellow of the Frank Hawkins Kenan Institute of Private Enterprise at the University of North Carolina.
Jim Harter, Ph.D., is Chief Scientist, Workplace for Gallup and bestselling coauthor of Culture Shock, Wellbeing at Work, It’s the Manager, 12: The Elements of Great Managing and Wellbeing: The Five Essential Elements. His research is also featured in the groundbreaking New York Times bestseller, First, Break All the Rules.
Dr. Harter has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. His work has also appeared in many publications, including Harvard Business Review, The New York Times, The Wall Street Journal, Fast Company and Time Magazine, and in many prominent business and academic journals.
Harter received his doctorate in psychological and cultural studies in quantitative and qualitative methods from the University of Nebraska-Lincoln.