Product Description
An easy to read, pocket-sized book that can be popped into a briefcase or handbag and dipped in an out of quickly for pearls of wisdom during a commute or lunch hourProvides practical guidance on tackling bullying and discrimination at workUseful for anyone in the workplace - a series of surveys conducted by the IPD, TUC, UMIST and University of Kent estimate that between 1 in 8 and 1 in 3 of us have been bullied at work in the past 5 yearsWhile we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so.
This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.This text offers solutions and advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.This text offers solutions and advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.Steps to Success is a great series to help you survive life at work. The titles provide up-to-date, practical advice in a fresh, accessible style.