Listen Like You Mean It is a delight – a secret handbook for mastering communication in the work world and beyond, from a world-class expert who writes like a friendThis zestful guide will inspire readers to listen better.You know listening is one of the best ways to learn and connect, but how much time have you actually spent analyzing your style and skills? As a user experience researcher, Ximena Vengoechea specializes in the art and science of listening. Her book is full of revealing, instantly applicable ideas for leveraging your strengths and overcoming your weaknesses.A helpful guide to listening, especially for people in human resources or research careers who depend on keen observational skills to succeed.An engaging and approachable book clearly crafted by a professional communicator, this is an essential guide to listening to and truly hearing others. A helpful read for personal and professional development, or an unsubtle gift for encouraging more meaningful conversations.Drawing from her own research sessions, as well as stories from and interviews with marriage counsellors, life coaches, filmmakers, podcast hosts and other real-life listening experts, Ximena Vengoechea shows us how to listen better so that we can all feel heard, connected and understood in a world that keeps getting louder and louder.
‘Could there be a more relevant book for our times? Vengoechea implores us to truly hear other people (maybe for the first time) and is the perfect author of a book on why we should listen like we mean it’ - Nir Eyal, bestselling author of Hooked and Indistractable
Hear me out. Does this sound like you?
You end a team meeting and can’t recall a single thing that was said.
You leave a conversation with a friend feeling disconnected and unfulfilled.
You think you and your boss are on the same page, only to find out you haven’t been meeting expectations.
Fortunately, listening, like any communication skill, can be improved, and Ximena Vengoechea can show you how. As a user researcher, she has spent nearly a decade facilitating hundreds of conversations at LinkedIn, Twitter and Pinterest. It’s her job to uncover the truth behind how people use, and really think about, her company’s products. In Listen Like You Mean It, she reveals the tips and tricks of the trade, including:
– How to quickly build rapport with strangers
– Which questions help people unlock what they need to say
– When it’s time to throw out the script entirely
– How to recover from listener’s drain
|Title:||Listen Like You Mean It|