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The One Minute Apology

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Description

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics... Read More

Product Description

The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.

The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable – the fourth secret of the One Minute Manager – presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.

Product Details

Title: The One Minute Apology
Author: Kenneth Blanchard
Publisher: HarperCollins UK
ISBN: 9780007160068
SKU: BK0002982
EAN: 9780007160068
Language: English
Binding: Paperback
Reading age : All Age Groups

About Author

Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over thirteen million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans

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