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Product Description
The latest addition to the phenomenally successful ONE MINUTE MANAGER series of business classics by Ken Blanchard: this new parable teaches readers how to accept responsibility for their errors.
The phenomenal business classic THE ONE MINUTE MANAGER introduced three secrets of management: One Minute Goal-Setting, One Minute Praisings, and One Minute Reprimands. Now told in Ken Blanchard's signature breezy style, this enlightening business parable – the fourth secret of the One Minute Manager – presents a concept that, implemented properly, is one of the most powerful actions for improving company and employee morale. Step-by-step, Blanchard teaches readers how to accept responsibility for their errors and to deal with the cause of the damage while maintaining their integrity.
Product Details
Title: | The One Minute Apology |
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Author: | Kenneth Blanchard |
Publisher: | HarperCollins UK |
ISBN: | 9780007160068 |
SKU: | BK0002982 |
EAN: | 9780007160068 |
Language: | English |
Binding: | Paperback |
Reading age : | All Age Groups |