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James Reinertsen
MRP: ₹ 4,100
₹ 3,895
₹ 205 Off
(Incl. of all taxes)
Get this at ₹ 3,506
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Ships within 4 - 7 Days
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Binding
Paperback
Number of Pages
78
Age Group
All
Language
English
Piracy Free
Secure Transactions
Express Delivery
Eco‑Conscious Packaging
Ships within 3 - 6 Days
We usually ship orders the next day, this book will be specially sourced for you, so it may take few extra days.
Book Summary
This non-fiction guide for healthcare leaders and administrators offers practical, proven strategies to improve patient care in busy hospital settings. Its central aim is to help organizations elevate quality, safety, and patient experience through focused, accountable action. The intended reader is hospital executives, department heads, and quality leaders seeking concrete, deployable ideas. The tone is direct, practical, and encouraging.
Content is built around ten practical ideas, each backed by real-world results. The ideas are presented with clear problems, why they work, and how to implement them at system scale rather than as isolated projects. Readers will find measurable approaches to patient involvement, flow, and governance, with a emphasis on integrating improvement into the organization’s daily operations.
The guide emphasizes patient-centered design and ambitious standards, encouraging readers to move beyond benchmarks that overlook defects. It offers guidance on organizing system-level improvements, including how to involve patients directly in redesigning care processes and how to schedule discharge planning to reduce bottlenecks and improve patient flow across the hospital.
Readers finish with a practical roadmap to implement improvements, empower patients, and strengthen their organization’s ability to deliver high-quality care. The book builds confidence to lead change, fosters a culture of continuous learning, and leaves a lasting impression through tangible enhancements in patient experience and outcomes.
Product Details
Author
James Reinertsen
Publisher
Penguin Random House
Number of Pages
78
Language
English
SKU
9781567932362
ISBN
9781567932362
Reading Age
All
Dimensions
21.59x0.51x27.94cm
Binding
Paperback
MRP: ₹ 4,100
₹ 3,895
₹ 205 Off