The practical guide that gives you the skills to succeed at effective communication DKs Essential Managers series contains the know-how you need to be a more effective manager and hone your management style. Find out how to improve your communication skills by learning to understand your audience, communicate strategically and discover which delivery approach is right for you. Youll develop confidence, learn to listen effectively and give and receive feedback. In a slim, portable format Essential Managers gives you a practical how-to approach with step-by-step instructions, tips, checklists and ask yourself features showing you how to focus your energy, manage change and make an impact. If you are keen to brush up on or enhance your communication skills, this is the guide for you.
Product Details
Author:
DK
Publisher:
Dorling Kindersley
SKU:
BK0041266
EAN:
9780241186169
Number Of Pages:
72
Language:
English
Binding:
Paper Back
Reading age :
9 - 11 years
Dimention (LxBxH cms):
17.8 x 0.9 x 12.5 cm
Release date:
1 July 2014
About Author
Teaching Professor of Management & Organization Mendoza College of Business University of Notre Dame 1990 Present James Scofield O'Rourke, IV is an American rehtorician and teaching professor of management and organization with a global reputation in business education. He has taught for more than 30 years at the University of Notre Dame, pursuing research specialties in crisis management, change communication, and reputation management. He is the author of numerous academic texts and trade books, and is directing editor of more than 400 business school case studies.
