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Careers
Emotional Intelligence
Workplace Communication
Conflict Resolution
Professional Relationships
Resilience Building
MRP: ₹ 550
₹ 440
₹ 110 Off
(Incl. of all taxes)
Only 2 Units Left!
Get Upto 40% Off on MRP
Add any 3 products in cart to get upto 40% Off on MRP, No Code Required.
Get Upto 30% Off on MRP
Add any 2 products in cart to get upto 30% Off on MRP, No Code Required.
Piracy Free
Express Delivery
Secure Transactions
Eco‑Conscious Packaging
Binding
Paperback
Age Group
All
Language
English
Book Summary
Dealing With Difficult People (Hbr Emotional Intelligence Series) - Offers A Practical Roadmap For Navigating Challenging Colleagues And Clients By Understanding The Emotions That Drive Every Interaction. Grounded In The Harvard Business Review’S Emotional Intelligence Series, This Book Gathers Research-Backed Guidance From Thinkers Like Daniel Goleman, Tony Schwartz, And Nick Morgan Into Concise, Actionable Essays. It’S Ideal For Managers, Project Leads, And Any Professional Who Wants Calmer, More Productive Conversations In The Workplace. The Tone Is Hopeful, Empowering, And Educational, Inviting Readers To Use Emotion As A Tool Rather Than A Hurdle.
Written As A Curated Collection Of Articles, Dealing With Difficult People Blends Science With Practical Tactics. Each Piece Explains How Our Emotional Responses Shape Conflicts And How To Shift The Dynamic By Staying Present, Listening, And Reframing What A Tense Moment Can Teach Us. The Book Moves Through Approachable Concepts—From Deciding Whether A Conflict Is Hot Or Cold To Taking The Stress Out Of Stressful Conversations—Offering Concrete Steps, Checklists, And Brief, Memorable Insights. The Writing Is Clear And Engaging, With Real-World Situations That Make The Lessons Easy To Apply At The Next Meeting Or Email Thread.
After Finishing Dealing With Difficult People, Readers Will Feel Equipped To Navigate Tricky Conversations With Confidence, Reducing Stress And Bias While Strengthening Professional Relationships. The Book Helps Shift Thinking From Blame To Understanding, Building Resilience And Emotional Skills That Pay Off In Every Corner Of Work Life.
Product Details
Publisher
Harvard Business
Language
English
SKU
BK0423023
ISBN
9781633696082
Reading Age
All
Binding
Paperback
MRP: ₹ 550
₹ 440
₹ 110 Off