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Binding
Hardback
Number of Pages
256
Age Group
All
Language
English
Book Summary
The most powerful force in business is not what you think it isand its right in front of you as a leader, waiting to be unleashed.Think about the last time you said, I love that. Maybe it was about a product that exceeded expectations, a service experience that built instant loyalty, or a moment when your work brought out the best in you. That reaction isnt just emotionalits electric. In the workplace, it fuels engagement, strengthens performance, and drives lasting success. Yet most leaders dont acknowledge it, let alone try to measure or make use of it.In Design Love In, leading researcher on human performance and bestselling author Marcus Buckingham reveals how lovethe deep connection that makes people feel seen, valued, and inspiredisnt a soft feeling but a practical, measurable force. He shows how leaders, as experience makers, can intentionally design love in to everything we do: our interactions with team members, our company policies and practices, the products and services and experiences we create for those we lead and serve. When we do this, it not only generates positive feeling toward us and our products, it energizes our teams and organizations, strengthens the connections between us as humans, and creates a better world.Featuring vivid stories of global brands, current research, and personal experiences, Buckingham illustrates that tapping this force is not simply about being more warm and fuzzyits a concrete matter of utilizing loving experiences to drive behaviors to drive outcomes, and the book provides step-by-step advice on how to design love in to all your actions as a leader.Loveits the most powerful force in business. This book shows how you as a leader can unleash it.
Product Details
Author
Marcus Buckingham
Number of Pages
256
Language
English
SKU
BK0544054
ISBN
9781647829919
Reading Age
All
Dimensions
15.54 x 5.08 x 23.5 cm
Binding
Hardback
MRP: ₹ 1,399
₹ 1,259
₹ 140 Off
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