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G S Bhargav
MRP: ₹ 199
₹ 169
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Binding
Paper Back
Number of Pages
108
Language
Hindi
Piracy Free
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Express Delivery
Eco‑Conscious Packaging
Book Summary
MORARJI DESAI offers a practical guide to thriving in a fast-changing marketplace by shifting focus from product alone to meaningful customer interactions. Drawing on the ideas of Tilt by marketing expert Niraj Dawar, this book speaks to managers, entrepreneurs, and students who want to rethink value creation in a global, tech-enabled world. The tone is insightful, hopeful, and actionable, inviting readers to embrace a customer-centered approach that can endure competitive shifts.
Written with a clear, accessible voice, MORARJI DESAI is built around concise frameworks and compelling, real‑world examples from industries around the globe. It moves beyond theory with step‑by‑step guidance and vivid case studies that reveal how successful companies reorient their strategies downstream to deepen customer relationships. The presentation blends storytelling with practical lessons, making concepts easy to grasp and ready to apply, from listening to customers more effectively to building durable value that lasts longer than a single product cycle.
Key concepts covered include the downstream pivot, customer engagement as a competitive differentiator, and the global dynamics that make product superiority alone insufficient. It explains how globalization and advancing technology level the playing field, why competitors can replicate your best ideas, and how lasting value comes from genuine customer understanding. Readers will find practical tools and a mindset shift designed to help any organization win by building lasting relationships rather than chasing short‑term features.
After finishing MORARJI DESAI, readers gain a practical blueprint to shift strategy downstream, feel empowered to implement changes, and see how customer understanding creates enduring value and a refreshed perspective on competition.
Product Details
Author
G S Bhargav
Publisher
PENGUIN SWADESH
Number of Pages
108
Language
Hindi
SKU
9780143474142
ISBN
9780143474142
Dimensions
12.9 x 0.8 x 19.8 cm
Binding
Paper Back
MRP: ₹ 199
₹ 169
15% Off