Platform Ticket: The Untold Stories Of People Who Make Train Travel Possible is a nonfiction collection that pulls back the curtain on the people who run India's railways—the ticket clerks and station staff who keep trains moving. Written for curious readers, travel enthusiasts, and anyone who loves human stories, this book offers a warm, hopeful, and respectful glimpse into a world often overlooked.
In Platform Ticket, Sangeetha writes in a warm, inviting voice that lets readers step behind the counter and into the heartbeat of a busy station. The book unfolds as a series of intimate vignettes rather than a formal guide, pairing brisk daily routines with moments of kindness, humor, and quiet tension. You’ll feel the clatter of footsteps on platform tiles, taste the aroma of early-morning tea, and sense the camaraderie among colleagues as each story unfolds.
Through these vivid scenes, the book reveals how the simple act of issuing tickets intersects with human connection. It highlights themes of service, teamwork, resilience, and everyday empathy while painting a colorful portrait of Indian railways in motion. For travelers and curious readers alike, the book offers an accessible, heartfelt window into a world that keeps journeys possible—and often unforgettable.
- Real-life anecdotes from a commercial clerk at Indian Railways
- Behind-the-counter moments at ticket counters and platforms
- Warm, respectful storytelling with humor and heart
- Vivid scenes across bustling stations and quiet corners of India
- Themes of service, teamwork, resilience, and empathy
- Accessible, vignette-style writing that invites reflection
After finishing Platform Ticket, readers gain a warmer appreciation for the people who make travel possible and a deeper sense of how small acts of kindness shape journeys. It leaves you inspired, more mindful of everyday encounters, and confident in the idea that every job contributes color to our shared travel memories.
